Área de la Empresa | Call Center |
Cargo Solicitado | Otros empleos |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | Sin experiencia |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Guatemala |
Departamento | Otro |
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
Requires broad technical expertise and industry knowledge.
Accountable for functional, operational, and/or program management.
Assists others in achieving goals.
Manages performance appraisals and pay reviews.
Manages training for 5 or more employees.
Manages hiring and termination actions.
General Profile
Primary accountability for the performance and results of:
Segment generating >$100MM in revenue for Account Manager, <$100MM in revenue for Client Partner OR.
Function for a region or a global Department within a subfunction OR.
Technology for a Business Line.
Provides leadership to managers and senior professional staff.
Adapts and executes functional or departmental business plans.
May contribute to the development of strategies.
Makes decisions based on resource availability and functional objectives.
Functional Knowledge
Requires a broad and comprehensive understanding of different systems, theories, and practices.
Business Expertise
Applies in-depth knowledge of own area and business expertise. GT and LATAM
Aware of the competition and what differentiates them.
Impact
Impacts results of a business unit, major operational segment, or companywide organization subfunction.
Guided by companywide and functional strategy.
Leadership
Leads a major part of the organization through senior managers.
Develops and executes long-term functional strategy to achieve key business goals.
Problem Solving
Evaluates key business challenges.
Directs the development of new or innovative solutions.
Interpersonal Skills
Uses clear communication skills to influence others, including senior leadership.
Establishes collaborative relationships across the business and with external organizations.
Responsibility Statements
Drives diverse portfolios in multiple geographies to achieve business results.
Responsible for P&L results to achieve organizational financial targets.
Assesses and evaluates the business to set the direction of business strategic opportunities.
Identifies and solves problems that impact the direction of the business.
Consults in negotiations with sales teams.
Executes client contracts to grow the organizational portfolio.
Ensures account performance and client relationship expectations are met.
Inspires the team to optimize career growth, employee engagement, and performance.
Ensures continuous improvement on performance measures and KPIs to facilitate key goals.
Ensures governance in their specific organization.
Performs other duties as assigned.
Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship statu
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