Detalle de la Oferta

Descripción de la Oferta

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

General Profile

The Social Media Analyst - Community Manager will play a key role in managing our brand's online presence and ensuring strong engagement with our community across multiple platforms. This position will work closely with marketing, and recruiting teams to build relationships, foster engagement, and support to attract top talent across Latin America and the Caribbean. The ideal candidate is highly skilled in social media strategy, community engagement, and analytics, with desired experience in talent branding and recruitment marketing.

The primary role of this person is to serve as the point of contact for the online community and stakeholders. Once hired, the Social Media Analyst - Community Manager will often have these responsibilities:


Manage and oversee all community engagement across social media platforms (Facebook, LinkedIn, Instagram, TikTok, etc.) to promote Conduent's employer brand and attract potential candidates.
Engage with our online communities in both Spanish and English, responding to inquiries and fostering positive interactions.
Work with the marketing team to create relevant, engaging, and shareable content.
Track and analyze community engagement metrics to refine recruitment strategies and improve results using key performance indicators (KPIs).
Stay up to date with social media trends and platform updates, recruitment marketing best practices, and industry developments.
Provide feedback on community sentiment to internal teams and offer recommendations for improvement.
Plan and execute community initiatives and programs.
Find new marketing and outreach opportunities to push brand image and products.


Participate in social events, corporate events, and workshops.

Job Requirements


2+ years of experience in social media management, community management, or recruitment marketing (desired).
Fluent in both Spanish and English (written and spoken). Portuguese is a plus.
Strong understanding of social media platforms and analytics tools (e.g., Business Suite, Google Analytics, Hootsuite, HubSpot).
Exceptional written / oral communication skills and attention to detail.
Ability to analyze data, identify social media trends, and make strategic recommendations.
Ability to develop creative, engaging, and original content. Basic knowledge of graphic design (Canva) or video editing tools (CapCut) for content creation.
Good customer service and interpersonal skills.
Friendly and outgoing personality.
Proficient in word processing applications, spreadsheets, and presentation software.
Proven ability to work in a fast-paced, multi-tasking environment.


Hours & Shift


Flexible schedule according to the needs of the business.
Availability to work on weekends.


Skills


Problem solving and investigative skills
Detailed and thorough
People skills
Self-motivated and dependable
Adaptable and proactive
Respectful and professional
Multitasking


Reliability & Attitude


Team Player with great interpersonal skills
Great communication skills
Loyalty and commitment
Innovative and creative thinking



Conduent is an Eq