Detalle de la Oferta

Descripción de la Oferta

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:


Assists others in achieving goals.
Manages performance appraisals and pay reviews.
Manages training for 3 or more employees.
Manages hiring and termination actions.
Requires broad technical expertise and company/industry knowledge.
Is accountable for program management functions.


General Profile


Accountable for team performance and results.
Manages professional employees and/or supervisors.
Adapts plans and priorities based on resource and operational challenges.
Takes action based on policies, procedures.
Receives guidance from managers.
Provides technical guidance to employees, colleagues, and customers.


Adaptability

*Anticipates the need for change and dedicates the required resources

*Promotes and fosters acceptance of changes and addresses the concerns of staff members

*Makes change happen by setting a direction and a course of action in accordance with priorities, consistent with regulations, rules, and policies

*Monitors the implementation of change activities

*Adjusts the team's approach to embrace changing circumstances

*Demonstrates an understanding of impact of change and manages risks accordingly

Emotional Intelligence

*Self-awareness: be aware of and understand one's own emotions and recognizing the emotional states of others and being able to respond in a way that meets their needs

*Self-management: ability to effectively control and express emotions, remain calm under pressure and make clearheaded decisions

* Social awareness: able to read emotional cues and adjust their behavior, accordingly, know when and how to provide recognition and when to give constructive and critical feedback. Also involves having empathy, or the ability to understand and share the feelings of others

*Relationship management: ability to effectively manage relationships, both personal and professional, build trust, resolve conflict, and inspire others

Strategic Management

*Applies business analytics and methodologies to establish program priorities. Makes rational judgements from the available information and analysis

• Translates analytical vision into programmatic strategic plans by positioning the LOB to respond to emerging trends and meet strategic goals

• Builds a shared vision and identifies strategic directions based on the company mandate and priorities, taking into account regulations, rules, and policies, and taking stakeholders' needs into account

• Provides the analytical means and resources to achieve strategic goals

Planning & Organization

*Sets clearly defined work and development objectives and target dates for self and team or LOB

*Coordinates and manages the deployment of human and financial resources within team or LOB

*Identifies and introduces effective and efficient ways of organizing and managing programs and operations within team or LOB

*Stays informed about team's work and progress against target dates and milestones

*Remains aware of issues supporting or hindering progress and anticipates potential challenges and ensures that contingency plans are in place to respond to the changing environment *Takes action to resolve tensions and problems by identifying suitable s