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CONDUENT

Business Operations Analyst I

CONDUENT

  •  Expira 30/05/2025
  •  Guatemala
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Detalle de la Oferta

Área de la Empresa Call Center
Cargo Solicitado Asistente de Operaciones
Puestos Vacantes 1
Tipo de Contratación Tiempo completo
Nivel de Experiencia Sin experiencia
Salario máximo (USD)
Salario minimo (USD)
Vehículo Indiferente
País Guatemala
Departamento Otro

Descripción de la Oferta

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Summary:

Supporting functions that enable the effective and efficient delivery of services and products. Partnering with operational teams to improve & transform business processes, optimize knowledge, skills, productivity, quality, and ensure compliance. Includes advanced data analysis, statistical modeling, and technology-driven process optimization.

Job Track Description:


• Requires relevant expertise in a professional, sales or technical area typically gained through formal education.
Advanced knowledge of Power BI and excel.
• Majority of time is spent on:
• Performing technically based activities.
• Contributing to and managing projects.
• Utilizing analytical ability to solve problems and make recommendations.
• Leveraging relationships by interfacing with and influencing key stakeholders.
• Work is primarily achieved by individual or through project teams, utilizing area(s) of expertise to achieve results.
• Typically requires college / university degree.


General Profile

• Performs routine assignments in the entry level to a professional job progression.
• Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.
• Develops competence by performing structured work assignments.
• Uses existing procedures to solve routine or standard problems.
• Receives instruction, guidance and direction from others.

Functional Knowledge


Requires a conceptual understanding of theories, practices, and procedures.


Business Expertise


Applies general knowledge of business developed through education or experience.


Impact


Impacts the accuracy of own work.
Follows standardized procedures and practices to achieve objectives and meet deadlines.


Leadership


No supervisory responsibilities.
Responsible for developing technical contributions.


Problem Solving


Uses existing procedures to solve standard problems.
Asks questions and checks for understanding.


Interpersonal Skills


Exchanges information and ideas effectively.


Responsibility Statements


Assists the Business Intelligence team by attending meetings.
Collects data from internal and external customers to generate reports and operational dashboards.
Prepares operational reports to facilitate decision-making.
Provides operational support by scheduling meetings and preparing materials for leadership.
Develops basic knowledge of the organization, operating processes, and governing policies or regulations.
Performs other duties as assigned.
Complies with all policies and standards.



Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship st

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