Detalle de la Oferta

Descripción de la Oferta

This role supports the HR Department in the execution of all processes and procedures to ensure the proper management of all personnel.
?? Skills and Qualifications:
- At least six (6) months tenure in a similar position
- Experience working in the BPO industry is a plus
- University degree holder (Psychology or BA)
- 85% English level or above is indispensable
- Intermediate to advanced Excel skills
- Thorough knowledge of Guatemala’s labor laws
- Ability to multitask and be proactive
- Great interpersonal and customer service skills
- Ability to work under pressure and handle stress
- Strong problem-solving and communication skills
- Schedule flexibility
?? Duties and Responsibilities:
- Conduct New Hire Induction and compile all policies
- Complete, register, and file all new employee contracts
- Resolve day-to-day employee concerns
- Conduct monthly focus groups to gather information on employee satisfaction (including but not limited to Leadership, environment, culture, possible issues, pending follow-up, benefits, and possible improvements)

Experiencia Requerida

Educación Superior

Lenguajes